Harmar Mobility Hub

Product Buyers Guide: Choosing the Best Stairlift Dealers

Oct 5, 2022 | Buyers Guide

Choosing the best stairlift company for your needs means research!

We understand that between finding the best stairlift for your needs and hiring a professional who you feel comfortable with, it can be stressful. However, knowledge is power and the more research on stairlift brands you conduct, the more prepared you are to have these conversations with potential dealers and the better you’ll feel walking into this new realm.

Researching available stair lift brands and dealers is an important step. Look for a dealer who will ask questions about the person who will be using the stairlift and those who will be providing care to the stairlift user. You’ll want to work with someone who understands that every situation is unique. So, the more questions they ask about your lifestyle, the easier it’ll be for them to cater their service to your needs.

We also advise you ask about the installation team to be sure they are licensed, insured, and factory trained on the lifts they’re installing.

When you do find a handful of dealers, make sure you’re aware of their proximity to the home where the chairlift will be installed, confirm the services they offer, and how easily they are reached. We also suggest you set up appointments with a few dealers to review important questions you’ll need answered before making your decision.

Review stairlift reviews.

We suggest you not only read the reviews for the dealers you’re considering, but also the stairlift brands. You can find information like this on Trust Pilot, The Better Business Bureau, and something as simple as Google.

If you’re working with a Physical or Occupational Therapist, either for yourself or to help a loved one return home, you can also ask them for some direction. They may be able to help you decide where to start in your search for a dealer and stair lift brand.

What is the installation like and what can you expect afterwards?

Stairlift installations vary based on multiple factors: the type of lift rail (curved or straight), the brand of lift, the amount of customization, and the dealer/installation team. To start, curved stairlifts are customized to fit a specific set of stairs and require fabrication time and a more involved installation process. Straight stairlifts are manufactured to fit virtually any straight staircase, meaning they are more often stocked in dealerships and generally have a faster installation time.

You’ll want to hire a company who is factory-certified – like Harmar’s LiftSquad-certified dealers, who make their customer’s safety and independence their priority and respect their privacy, property, and needs. Your dealer should also be honest and open about answering your questions and relaying any important information about the products they sell, their services, warranty, maintenance routines, and method of contact. We recommend you also take the time to ask about the dealer’s ongoing service offers and maintenance – they will be the ones to call in the event of any technical difficulties.

After your stairlift is installed, your technician will remain at your home to train the stairlift user and the caregiver on proper stair lift use until everyone involved is comfortable and confident in using the new tool.

Interested in learning more?

How Do I Know If I Need a Stairlift
The numerous benefits of stairlifts make them an ideal choice for seniors who need a little help with the steps at home. But how do you know if you should purchase one? Are there signs that let you know you might benefit from a stairlift?

Stairlifts Grants and Funding Opportunities
Government and private grants and other funding opportunities can help such individuals to improve their quality of life. However, searching and applying for funding opportunities can be stressful.

Stairlift Options, Models, and Features: Pinnacle, Summit, and Helix
Stairlifts, or sometime called “chair lifts,” can be designed for use indoors or out with either a curved or straight rail, depending on the need and layout of the home.

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