We are going on a trip to California at the end of Aug 2025. I decided to bring my Victory 10Mobility Scooter(8 years old) in to have some much needed work before the trip so I didn't have issues. They were very straight forward and gave me all the ins and outs of what needed to get done, and what I could wait on, really appreciated that. Total turn a round time was about 6 days, to me that was really fast, parts ordered, a couple days later, they received the parts and a day later it was done. Great customer skills on all the staff. This will now be our go to store.